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August 2019

Lebanese Labor Law

August 20 - 9:00 AM to 4:00 PM

This workshop will provide participants with practical knowledge related to the practices and application of the Lebanese Labor Law. The purpose is to help organizations and professionals avoid the negative consequences that might result from the misinterpretation of the code of Labor. This workshop will not eliminate the need to refer to lawyers in case of specific inquiries; however, HR professionals will get acquainted with common practices required for their daily operational needs and requirements.   -Discounts Available for multiple…

September 2019

Building a Unique Customer Experience

September 03 - 9:00 AM to 4:00 PM & September 04 - 9:00 AM to 12:00 PM

The purpose of this workshop is to provide participants with tips allowing them to develop profitable and sustainable relationships with customers by enhancing their customer service abilities. Through case studies, role-plays and experiential learning activities, participants will be equipped with the skills needed to handle and solve customer complaints whenever they occur and turn them into positive events. By the end of the workshop, the facilitator will give participants insights to create their Personal Action Plan in order to create…

Building a Unique Digital Mindset

September 16 - 9:00 AM to 4:00 PM & September 17 - 9:00 AM to 12:00 PM

This workshop will support Entrepreneurs, SMEs, and Organizations in building their digital mindset. Participants will acquire a tool kit to draft and implement their online presence strategy without requiring a large financial investment. They will understand the importance of Key Performance Indicators (KPIs) related to diverse platforms internally – in increasing visibility and sales - and externally – in communicating with media agencies or third parties. Through hands-on case studies, participants will enrich their path towards building their digital mindset.…

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